Northpoint Mortgage offers outstanding rates and programs. But it’s the way we do business that truly sets us apart. We conduct every aspect of our business with an adherence to four core values:
Our experienced mortgage professionals have unsurpassed market knowledge and unwavering integrity. They offer truly personal service that is second to none. Northpoint Mortgage is a New England-based company. We pride ourselves on being a local company that offers personal service throughout the entire process. Unlike many lenders and banks, our loan officers are seasoned in the business and offer extensive knowledge of the industry. One of the many aspects that sets us apart from national chains and Internet companies is that our loan officers live and work within the community.
Rafael and Lisa Diaz-Alvarez are a dynamic husband and wife team. Rafael started his career in 2001 and his wife Lisa joined forces with him in 2003 as his Executive Assistant. Why would you want to work with Team Diaz? They stay up to date on market trends, which ensure that clients get the very best loan to suite their needs. They have the tools and resources to work with their clients to repair “not so perfect” credit, and help them to get back on track to either purchase their dream home or refinance their current property. They stay in touch with their clients monthly whether it be via email, telephone, or through monthly educational newsletters. They have established professional relationships with a number of referral partner’s- Realtors, CPA’s, Financial Planners, Real Estate Attorneys, Builders, Electricians, and Landscapers just to name a few. Having this type of referral base greatly helps to provide their clients with knowledgeable advice and referrals. Team Diaz is committed to provide you with exceptional customer service. Whether it takes creative thinking to get the deal done or sending out a pre-approval at 7:00 in the evening or later, Team Diaz will always work with you to ensure that you are completely satisfied with every aspect of the process.